Privacy Policy – Bergaura

Last Updated: May 2026

At Bergaura, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our Shopify website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Payment details (processed securely through third-party payment providers)
  • Order history
  • Device and browser information
  • IP address and website usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and notifications
  • Improve our products and services
  • Personalize your shopping experience
  • Prevent fraudulent activities
  • Send promotional offers and updates (only if you opt in)

3. Payment Security

All payments made on our website are processed through secure third-party payment gateways. Bergaura does not store your complete card or banking information on our servers.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember customer preferences
  • Provide a better shopping experience

You may disable cookies through your browser settings if preferred.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers involved in:

  • Payment processing
  • Order delivery
  • Website operations
  • Marketing support

These parties are required to keep your information confidential.

6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee complete security, and users share information at their own risk.

7. Third-Party Services

Our website may contain links or integrations with third-party platforms such as:

  • Shopify
  • Payment gateways
  • WhatsApp
  • Instagram
  • Delivery partners

These platforms have their own privacy policies, and Bergaura is not responsible for their practices.

8. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your data
  • Unsubscribe from promotional communications

To make such requests, contact us using the details below.

9. Children's Privacy

Our website is not intended for individuals under the age of 18 without parental supervision.

10. Changes to This Policy

Bergaura reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be updated on this page.

11. Contact Us

For any questions regarding this Privacy Policy, you may contact us:

email::viccky50@gmail.com

whatsapp:9560824117

 

 

© 2026 Bergaura. All Rights Reserved.